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How We Handle Your Information

We collect only what keeps your account secure and payments verified. When you deposit through DANA, OVO or GoPay, we process the transaction details, confirm your identity where local law requires it, and hold enough records to answer withdrawal requests and support tickets.

Account verificationPayment processingSupport recordsSecure storage

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POLICY QUESTIONS

Contact Us About Your Privacy

If you want to know what data we hold, ask us to correct something, request deletion of your records where local law allows it, or just clarify how this policy works in practice, reach our support desk the same way you would for any account question.

Team online

Live chat

Open the chat widget on any page, choose the privacy or account topic, and an agent will pull your file and walk you through what we have. Available during Indonesia daytime and evening hours.

Email inquiry

Send your request to the support email shown in your account dashboard. Include your registered phone number or email so we can verify it is your record you are asking about; we aim to reply within two business days.

Account dashboard

Log in and visit the privacy or data section under settings to see a summary of what we store, download a copy of your transaction history, or submit a deletion request that local law permits.

Data We Process and Why

spotbet77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account we ask for your phone number, email and username — the minimum needed to let you log in and reach us when something needs fixing. Payment data comes directly from your e-wallet confirmation: the transaction ID, amount, timestamp and sender account.

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We do not hold your DANA, OVO or GoPay PIN, password or full account credentials. Game history, bet records and session logs stay on file so we can verify withdrawals, investigate disputes and meet any reporting obligations local law imposes on operators serving Indonesia. Cookie data
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tracks your login state and device preference; you control non-essential cookies through your browser. We do not sell, rent or trade your information to third parties for their marketing. Data leaves our system only when a payment processor needs it to clear your deposit or withdrawal,
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when a game provider must log your bet, or when local regulators ask for records under lawful authority. Retention follows the longer of: the time your account stays active plus two years, or any minimum hold period local law sets. After that window data is anonymized
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or deleted unless a legal claim, audit or investigation keeps it necessary.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

SECURITY MEASURES

How We Protect What We Collect

Data sits behind login walls, encrypted in transit and at rest. Payment processors handle card and e-wallet credentials under their own security standards; we see only the confirmation that money moved. Access logs track who on our team looked at which account and when, and staff see customer data only when resolving a ticket or investigating suspected fraud.

Encryption

Every page, API call and database query uses TLS encryption so data travelling between your device and our servers cannot be read in transit. Stored records are encrypted at rest with keys rotated on a schedule.

Access control

Support and operations staff authenticate with two factors before opening our admin panel, and each account view is logged with timestamp and reason. We grant access only to the team members whose role requires it.

Cookie notice

Essential cookies keep you logged in and remember your language and currency. Analytics and preference cookies need your consent; decline them and the lobby still works, you just lose convenience features like saved bet slips.

Retention and deletion

We hold records as long as your account is active plus the period local law or our payment processors require. Request deletion through support and we will erase what the law allows, then confirm by email once it is done.

Your Rights and Our Answers

We store your email, phone number, username, e-wallet transaction confirmations from DANA or OVO or GoPay, game and bet history, login timestamps, and any messages you sent to support. You can request a full list by contacting our team.

Yes. Log into your account dashboard and look for the data or privacy section under settings, or email support with your registered contact detail and ask for an export. We will send a file within a few business days.

Open a live chat or email us with the field that needs fixing and the correct version. We will verify your identity, update the record, and confirm the change. Some fields like your registered phone may require extra verification steps.

Where local law permits it and no outstanding balance or dispute keeps the record necessary, we will delete or anonymize your data. Contact support to start the process; they will explain what can be removed immediately and what must stay until a hold period expires.

Only with payment processors who clear your deposits and withdrawals, game providers who log your bets, and regulators who have lawful authority to request records. We do not sell or rent your information to marketers or data brokers.

Use your browser settings to block third-party or analytics cookies, or decline them in the cookie banner when you first visit. Essential cookies that keep you logged in and store your language preference will remain so the site works properly.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoDice Duel Mobile Play InfoBatam Casino Lobby

How We Handle Your Information

Contact Us About Your Privacy

Live chat

Email inquiry

Account dashboard

How We Protect What We Collect

Your Rights and Our Answers

01 What personal data does spotbet77 actually hold about me?

02 Can I see a copy of everything you have on file?

03 How do I correct information that is wrong?

04 Will you delete my account data if I ask?

05 Do you share my data with anyone outside spotbet77?

06 How do I stop non-essential cookies?

Privacy Policy

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